REFUND POLICY
Templates are non-refundable and all sales are final due to the digital nature of our products. Purchases cannot be exchanged or returned since access is immediate for all digital products.
The following reasons do not qualify for refunds:
Changing your mind (or not wanting the product anymore)
User error with templates (or not reading the product description)
Not understanding Squarespace
Changes in the Squarespace platform (including errors or bugs)
Installing conflicting code or third party tools that change the template
Ignoring the installation/template requirements or not reading the description fully
Refusing support from our team
Deleting the template from your account
Asking for a refund
If you have any questions or concerns after your purchase, please feel free to reach out here or submit a ticket for support.